Support
How can we help?
Most answers are a tap away in the app under More → Help & Support. For anything else, email us.
Email support
Write tohello@halfline.app
To help us answer quickly, include:
- your iPhone and Apple Watch models, and their iOS and watchOS versions,
- the Halfline version (in the app under More → About),
- what you expected to happen, and what happened instead.
Emailing from the app's Help & Support fills in the versions for you.
Common questions
Do I need my phone during a match?
No. The watch runs the whole match on its own and sends everything to your phone the next time they're together.
What if I record the wrong incident?
Tap Undo on the watch. It cancels the latest incident without erasing the history, and the score and cards are worked out again.
Does the clock stop when the screen goes dark?
No. The match keeps running with the screen off or your wrist down.